Q1. What's the necessary information should be provided before purchasing an elevator or escalator?
1).How many people loading? (6persons means 450kg, 8persons means 630kg, 10persons means 800kg,13persons means 1000kg etc.)
2).How many floors does the elevator travel?
3).What's the shaft size? Shaft width and shaft depth?
4).Is there a machine room on top of the shaft?
For escalators or moving sidewalk:
1).Travel height? (I.e. vertical height from 1st floor to 2nd floor)
2). Incline degree?(30 or 35 for escalator, 0 or 12 for moving sidewalk)
3). Step width? (600mm, 800mm or 1000mm)
When we get the answers, we can design exact elevator and make an quotation to you.
Q2. What advantages your elevators have?
We use the best parts for our elevators, gearless motor from XIZI forwarder, door operator from ouling or Wittur, control system from Monarch or STEP etc. All these parts from the biggest and the best suppliers in the world. Actually, elevator is an assembled product. And we control the design, control system, and the parts quality and delivery. Our strict management make sure the elevator can be installed without any problem and all parts will be fixed in the correct position, our design make sure the elevator can run stably and efficiently.
Q3. What about your price level?
Our price is in the middle level in market. Our price is much lower than top famous elevator brands, however, we want to make good enough elevator and escalator, so we use the best parts from the best suppliers to guarantee the quality, that means our cost is not low, so we can't give price so low as the other elevator suppliers. You can find out lower price than ours in the market. So all of our clients are middle level people or companies, they like lower price but not dreed, they require good quality and not limit.
Q4. How to do the elevator installation and maintenance?
Normally, local people can do that job with our provided manuals and technology support. You can ask the local professional elevator engineers or technician to install elevators for you, that's the long time solution. You can also ask our engineers to go to your site to do that job but the cost will be much higher and maintenance job will be still given to local people for the rest time after installation. Remember that installation is the most important. Even if the elevator quality is good enough, but the installation is bad, then the elevator will run with many problems.
Q5. How to do for passengers when elevator power is off suddenly?
In case of power failure, elevator stops, the passengers can press the Alarm bell button inside cabin, and the maintenance people should come, make the elevator stop in level and open the door. Of course, you can also buy an ARD or UPS device with the elevator, then it can make the elevator stop in level and open the door automatically. It can save time and reduce the fear for the passengers inside the elevator.